ARIO expresses the following limited warranty. This warranty extends to a new ARIO product purchased from an authorized ARIO U.S. retailer. You must retain the original bill of sale for proof of purchase even if received as a gift.
ARIO warrants the parts in this product against defects in material or workmanship for a period of one (1) year from the date of original purchase. During this period, we will replace a defective part with a new or refurbished part without charge to you. ARIO also warrants it will be responsible for labor charges for a period of one (1) year from the date of original purchase. It is the responsibility of the consumer to retain original packaging or provide like packaging in order to facilitate the warranty process. ARIO will incur no liability whatsoever to provide packaging for warranty items. Upon receipt of the warranty item, should the product be damaged due to insufficient packaging, the warranty may be voided. The consumer is responsible for the transportation cost and insurance charges (if applicable) for the set to an authorized ARIO Service Center. You must receive a return authorization number before taking or sending a unit in for warranty service.
The above warranty is subject to the following conditions: You must retain the original bill of sale to provide proof of purchase. Call customer service for an assessment. No service or shipment of the product (if necessary) will be accepted unless a return authorization number is provided, attached or printed to the shipping carton along with bill of sale. Labor service charges for set installation, setup, adjustment of consumer controls and installation or repair of any type of antenna or cable systems are not covered by this warranty. Reception problems caused by inadequate antenna or cable systems are your responsibility. Warranty extends only to defects in materials or workmanship as limited above and does not extend to any other products or parts that have been lost, discarded or damaged by misuse, accident, neglect, acts of God, such as lightning or voltage surges in the home, improper installation, improper maintenance or use in violation of instructions provided or product which has been modified, has had the serial number removed, altered, or rendered illegible. The warranty does not cover cosmetic damage or lost accessories.
If the problem with the ARIO product is not solved after following the operating instructions and the FAQ pages on televisions found at our website, www.theario.com, contact customer service directly at (855) 287-1895 daily from 8am to 8 pm (Eastern Time). You will be instructed on how your claim will be processed. Have pertinent information available including proof of purchase, serial number and the specific nature of the call.
Your LCD/LED panel is an innovative device that is manufactured to precise tolerances with active performing pixels of at least 99.99%. As such, it is NOT a malfunction to view multiple non-performing pixels on your screen. All warranties implied by state law are expressly limited to the duration of the limited warranties set forth above with the exception of warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements etc., with respect to repair or replacement of any parts. ARIO shall not be liable for consequential or incidental damage.
The warranty gives you specific rights and you may also have these rights that may vary from state to state. Some states do not allow limitations on the duration of the warranty, or the exclusions or limitation of incidental or consequential damages, so the above may not apply to you.